Privacy Policy
Effective Date: March 2, 2026
Black Series Lab handles personal data with the rigor it deserves. This policy explains what information we collect when you visit blackserieslab.com, place an order, or contact us — and what we do with it once we have it. “You” refers to anyone whose information we hold: a customer, a site visitor, or anyone else who interacts with us.
Read this in full before using the site. Continued use indicates acceptance of the practices described here. If anything is unacceptable, please don’t use the site or place an order.
Updates to This Policy
Revisions happen — to reflect changes in business practices, new regulations, or evolving legal requirements. The effective date at the top of this page reflects the most recent revision. Where the law requires direct notice, we will provide it.
What We Collect
What we collect depends on how you engage with the site — browsing, placing an order, opening an account, or reaching out to support.
Provided directly
When you actively engage with the site, you may share:
- Contact details: name, mailing address, phone number, email.
- Order details: billing and shipping addresses, payment confirmation, transaction-tied contact info.
- Account credentials: username, password, any security verification details.
- Browsing behavior: compounds viewed, added to cart, or saved for later.
- Support correspondence: anything you include when you contact us with a question.
Some features need specific information to work. Declining is fine — it may limit what you can do on the site.
Collected automatically
As you browse, we collect technical session data — IP address, device and browser type, network details, pages visited, and how you interact with elements on the site. Collected via cookies, tracking pixels, and similar tools.
Received from third parties
We may also receive information about you from:
- Technology and fulfillment vendors who help us run the site and ship orders.
- Payment processors handling transaction data on our behalf, strictly to complete a purchase.
- Advertising and analytics partners that use tracking tools in our emails, ads, or pages.
Third-party data is handled under this policy. We don’t guarantee its accuracy and aren’t responsible for the privacy practices of those third parties.
How We Use Your Data
Fulfilling orders. Processing payments, shipping compounds, managing accounts, sending order notifications, and enabling features like reviews.
Marketing. Emails, texts, or mail about new compounds, releases, and offers. Personalizing what you see on the site and in ads elsewhere online.
Platform integrity. Identifying and responding to fraudulent, harmful, or unauthorized activity. Keep your credentials private. Contact us immediately if you suspect account compromise.
Customer service. Responding to questions, resolving issues, and improving the experience over time.
Cookies
Cookies and related tracking tools run on the site — for session continuity, preferences, analytics, and ad relevance. Third-party partners may set their own cookies through our site.
Your browser likely accepts cookies by default. You can change that in browser settings. Disabling cookies may affect how parts of the site behave or break them entirely.
When We Share Your Data
We may share information with third parties in specific scenarios:
- Service providers acting on our behalf — shipping carriers, payment processors, cloud storage, analytics, customer support teams.
- Marketing and business partners who help us reach customers. They operate under their own privacy policies.
- At your direction or with your consent — for example, social logins or interactions with embedded third-party tools.
- Affiliates and related companies for internal operations.
- As required by law — court orders, subpoenas, government requests — or to protect rights, enforce policy, or respond to security incidents.
We do not use sensitive personal information to draw inferences or build profiles about you.
Public Content You Post
Reviews and other publicly visible content you post become accessible to anyone who visits that space. We can’t protect information you’ve chosen to make public, and we don’t control how others use it.
External Links
The site may include links to external platforms we don’t own or operate. Review their privacy policies before engaging. We make no guarantees about their security or practices.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you’re a parent or guardian and believe your child submitted information to us, contact us — we will delete it promptly.
As of the effective date, we do not knowingly sell or share personal data of anyone under 16 years of age.
Data Security & Retention
We use reasonable safeguards to protect personal information. No online system is perfectly secure, so avoid sending sensitive information through unsecured channels.
We retain personal data for as long as it serves the purposes outlined in this policy. When it’s no longer needed, we take appropriate steps to delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have these rights regarding your personal data:
- Access. Request a summary of personal information we hold and how it’s used.
- Deletion. Request that personal data on file be erased, subject to legal exceptions.
- Correction. Request that inaccurate information be corrected.
- Portability. Request your data in a transferable format in certain circumstances.
- Restriction. Ask us to pause or limit how your data is processed.
- Withdraw consent. Withdraw consent at any time where processing is consent-based.
- Email opt-out. Unsubscribe from any promotional email via the link in the email itself.
Exercising any of these rights will not result in penalties. Submit a request using the contact details below.
Concerns and Complaints
If you have a concern about how we handle personal information, get in touch first. If you’re unsatisfied with our response, you may have the right to escalate to a data protection authority in your jurisdiction.
International Users
Black Series Lab is based in the United States. Personal data may be stored, transferred, or processed in the U.S. or other countries where our service providers operate. Where required, we rely on legally approved mechanisms for international transfers.
Contact
Questions about this policy or how your data is handled?
Email: contact@blackserieslab.com
Site: blackserieslab.com